Perceptions of the role of pharmacy assistants in providing patient counselling in community pharmacies in Indonesia

Contributions in medical studies Pub Date : 2021-01-01 DOI:10.5114/ms.2021.107455

Gusti Ayu, Rai Widowati, Dyah Pradnyaparamita-Duarsa, Pande Putu-Januraga

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引用次数: 2

Abstract

Introduction: Patient counselling is a part of pharmaceutical services, where there is interaction between pharmacy workers with patients to provide drug information to improve patient safety. Pharmacy assistants are on the frontline of community pharmaceutical services in Indonesia, but regulations do not give them the authority to provide patient counselling. Aim of the research: This study explored pharmacy workers’ perceptions about the role of pharmacy assistants to provide patient counselling within the community. Material and methods: This was an exploratory qualitative study with 17 participants, comprising 9 pharmacists and 8 pharmacy assistants recruited through purposive sampling. Data were collected from May to June 2020. Semi-structured interviews were conducted to collect qualitative data on pharmacy workers’ perceptions regarding patient counselling provided by pharmacy assistants. Data analysis was performed thematically. Results: This is the first study to date to explore the perceptions of pharmacy workers regarding the role of patient counselling

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对在印度尼西亚社区药房提供患者咨询的药房助理作用的认识

导读:患者咨询是药学服务的一部分，药学工作者与患者之间存在互动，提供药物信息以提高患者安全。在印度尼西亚，药房助理处于社区药物服务的第一线，但是法规没有赋予他们提供患者咨询的权力。研究目的:本研究探讨了药学工作者对在社区内提供患者咨询的药学助理角色的看法。材料与方法:本研究是一项探索性质的研究，共有17名参与者，其中9名药剂师和8名药房助理通过有目的抽样招募。数据收集于2020年5月至6月。进行了半结构化访谈，以收集关于药房工作人员对药房助理提供的患者咨询的看法的定性数据。数据分析按主题进行。结果:这是迄今为止的第一项研究，探讨了药学工作者对患者咨询作用的看法

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Contributions in medical studies

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