PERCEPTIONS OF STUDENTS ON THE USE OF TELEGRAM DURING THE COVID-19 PANDEMIC

Abstract

Technology has affected virtually every industry, including education. Many schools have now incorporated technology into learning through information and communication technologies (ICTs). During the COVID-19 pandemic, this study looks at how students perceive Telegram Classroom as a learning tool. A qualitative descriptive approach was used in this study, which included an online questionnaire and in-depth online interview sessions with students from the Abetifi Presbyterian College of Education. During the COVID-19 pandemic, 28 students enrolled in the TELEGRAM program for Information Technology courses for a minimum of one term. Five students were also interviewed to gain insight into their TELEGRAM experience. The findings revealed that in a COVID-19 pandemic, many factors influence students’ online learning processes, including utility, ease of use, ease of learning, and satisfaction. TELEGRAM is a great way to improve the talents, abilities, discipline and self-directed learning of students by providing them with teaching materials.