Scaling Classroom IT Skill Tutoring: A Case Study from India

Abstract

India is home to the largest under-25 demographic profile in the world, but lacks a job-ready educational system. It requires a wide-spread, skill-oriented educational model, equipping youth to thrive in highly dynamic job markets. As a response to the huge demand for technical education, a large private skill-tutoring ecosystem has sprung up in In-dia but remains geographically limited. This paper, drawn from a three-month ethnographic research conducted in Ameerpet (arguably India's largest IT skilling hub), probes the pedagogic style and characteristics of tutoring, and of-fers reasons why learners prefer to enroll into a physical model of classroom teaching over online courses. We make design suggestions for online learning platforms to attract students who are marginalized in the more formal and com-petitive education system, and opt for Ameerpet-like skill-hubs. Our primary offering is to suggest a shift in perspec-tive of online education platforms to include job readiness and accompanying changes in course content and delivery.