Pilot Study on User Experience Analysis of Universitas Indonesia Library Website

Tik Ilmeu Jurnal Ilmu Perpustakaan dan Informasi Pub Date : 2023-06-30 DOI:10.29240/tik.v7i1.6453

Yulistiana Prasetya, R. Rahmi

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Abstract

User experience is an essential component in website development where information architecture needs to be considered. Information architecture can help make it easier for users to find what they are looking for and need on a website. In providing the information needed by users, Universitas Indonesia (UI) Library needs to analyse the relationship between user experience and user perceptions of information architecture. This research uses the Post-study System Usability Questionnaire (PSSUQ), Usability Metric for User Experience (UMUX), Standardized User Experience Percentile Rank Questionnaire (SUPR-Q), and Library Search UX instruments and received responses from 127 UI students. The results showed that library search, system capability, website navigation, trust, loyalty, and user interface significantly affect user perceptions of the information architecture of the Universitas Indonesia Library website. Additionally, information quality, interface quality, and system quality do not significantly affect user perceptions of the information architecture of the Universitas Indonesia Library website. This research is useful for further development of the UI Library website.

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印尼大学图书馆网站用户体验分析试点研究

在需要考虑信息架构的网站开发中，用户体验是必不可少的组成部分。信息架构可以帮助用户更容易地在网站上找到他们正在寻找和需要的东西。在提供用户所需的信息时，Universitas Indonesia (UI)图书馆需要分析用户体验与用户对信息架构的感知之间的关系。本研究使用了学习后系统可用性问卷(PSSUQ)、用户体验可用性度量(UMUX)、标准化用户体验百分位排名问卷(SUPR-Q)和图书馆搜索用户体验工具，并收到了127名UI学生的反馈。结果发现，图书馆搜索、系统能力、网站导航、信任、忠诚度和用户界面显著影响用户对印尼大学图书馆网站信息架构的看法。此外，信息质量、界面质量和系统质量不会显著影响用户对印尼大学图书馆网站信息架构的看法。本研究对UI Library网站的进一步开发有一定的参考价值。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Tik Ilmeu Jurnal Ilmu Perpustakaan dan Informasi

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审稿时长

12 weeks