Business Process Re-engineering in Scotland: Survey and Comparison

S. Sockalingam, A. Doswell
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引用次数: 13

Abstract

This paper reports on empirical investigation into the practice of business process re-engineering (BPR) in Scotland and compares this practice with that reported from other surveys of Western nations. If the world, especially the information worl d is globalizing, national differences might be expected to be disappearing. However the results suggest that organizations in Scotland, although on a par with the rest of UK, are lagging behind Continental Europe and the US considerably. Analysis was als o carried out by sector which confirmed previous findings of sectorial bias, and by rank, which corroborated a bias in terms of organization size. The conclusions are that companies which report doing BPR are generally satisfied with their success. BPR is a relatively new phenomenon in Scotland. Nevertheless, the patterns of emerging practice characterize those of more mature re-engineering nations.

苏格兰的业务流程再造:调查与比较
本文报告了对苏格兰业务流程再造(BPR)实践的实证调查,并将其与西方其他国家的调查进行了比较。如果世界,特别是信息世界正在全球化,民族差异可能会消失。然而,研究结果表明,苏格兰的组织虽然与英国其他地区不相上下,但在很大程度上落后于欧洲大陆和美国。分析是按部门和级别进行的,前者证实了先前的部门偏见,后者证实了组织规模方面的偏见。结论是,报告进行BPR的公司通常对其成功感到满意。业务流程再造在苏格兰是一个相对较新的现象。然而,新兴实践的模式是更成熟的再造国家的特征。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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