Methods for Business Process Redesign: Current State and Development Perspectives

Abstract

Many companies regard restructuring their central processes as a means of strengthening their competitive position. The methods developed by research institutes and consultancy firms often display fundamental differences. As a result, many companies are unsure how they ought to proceed. This paper gives an overview of the methods currently available for designing business processes. Following an example comparing two of the methods, it then presents a criteria catalogue highlighting the most significant similarities and differences between the 12 methods under examination. It also sheds light on some crucial issues of method design.