Identifying supply chain solutions in the UK house building sector

Abstract

This paper identifies the problems of the UK housing industry and offers solutions to improving its overall performance and competitiveness. The terrain scanning methodology, which is a supply chain diagnostic, is used to gain an in-depth understanding of various business participants and supply chain processes. A quasi-Delphi study is used to identify areas for improving business and supply chain processes. The findings reveal that a change of “mind-set”, a shift toward process orientation and improved communications, are essential actions that need to be addressed by the UK housing sector to improve its performance and competitiveness. The paper concludes by suggesting that these three actions will assist UK housing companies in their move towards implementing supply chain management strategies.