Big data analytics capabilities and supply chain sustainability: Evidence from the hospitality industry

Q1 Decision Sciences

Uncertain Supply Chain Management Pub Date : 2023-01-01 DOI:10.5267/j.uscm.2023.8.004

N. Alzboun

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Abstract

Big data analytics capabilities have piqued the curiosity of academics and practitioners in recent years. However, there has been little research conducted on the effects of these capabilities on supply chain sustainability, particularly in emerging economies. To address this gap, this article attempted to investigate the impact of big data analytics capabilities on the supply chain sustainability of Jordan's hospitality industry using quantitative data derived from 512 managers in senior and middle levels of hotels listed in Jordan Hotels Association (JHA). Structural Equation Modelling (SEM) was conducted for hypothesis evaluation. The research findings proved that the dimensions of big data analytics capabilities, which were infrastructure flexibility, management capabilities, and personnel capabilities, had a significant positive role in enhancing supply chain sustainability. Therefore, the research provided a series of recommendations for managers in these hotels, the most important of which was allocating significant investments in modern data-collecting technologies to record key changes across the supply chain, including manufacturing, transportation, and distribution.

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大数据分析能力和供应链可持续性:来自酒店业的证据

近年来，大数据分析能力激起了学者和实践者的好奇心。然而，关于这些能力对供应链可持续性的影响的研究很少，特别是在新兴经济体中。为了解决这一差距，本文试图调查大数据分析能力对约旦酒店业供应链可持续性的影响，使用来自约旦酒店协会(JHA)列出的512名高级和中级酒店管理人员的定量数据。采用结构方程模型(SEM)进行假设评估。研究结果证明，大数据分析能力的维度，即基础设施灵活性、管理能力和人员能力，对提升供应链可持续性具有显著的正向作用。因此，该研究为这些酒店的管理者提供了一系列建议，其中最重要的是对现代数据收集技术进行重大投资，以记录整个供应链(包括制造、运输和分销)的关键变化。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Uncertain Supply Chain Management Decision Sciences-Statistics, Probability and Uncertainty

CiteScore

5.60

自引率

0.00%

发文量

112

期刊介绍： Supply chain management (SCM) plays an essential role in managing the movement of raw materials into an organization, certain issues of the internal processing of materials into finished goods, and the movement of finished products out of the organization for end-consumer delivery. The goal of SCM is to improve trust and collaboration among supply chain partners and to improve inventory visibility. However, many SCM problems deal with uncertain events such as uncertainty in demand, supply, quality, price, etc. This forum is dedicated to all scholars who wish to share their ideas about uncertainty in SCM problems. Uncertain supply chain management is a quarterly publication dedicated to all scientists in all over the world who wish to share their experiences and knowledge in this field. Our policy is to perform a peer review on all submitted articles and publishes original and high quality articles.