Quality management application and educational performance in higher education institutions: A bibliometric analysis

Q1 Decision Sciences

Uncertain Supply Chain Management Pub Date : 2023-01-01 DOI:10.5267/j.uscm.2023.7.003

Y. Ghaith, Uday Kumar Ghosh, Michael A. Guerra, Q. Hammouri, Yazan Abdalmajeed Alkhuzaie, M. Ghaith

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引用次数: 1

Abstract

Quality management has become inevitable and ubiquitous in higher education, especially given the increasing competition in both industry and professional orientation. To date, there has been no broad consensus about the trends and determinants in this field despite research existing for several decades now. Experts disagree on the use and impact of quality management systems in higher education, and there is a considerable geographical disparity in terms of the progress made in the field. In this article, a bibliometric analysis consisting of data from 966 articles from the Web of Science database (scanned extant literature) was to identify the most pertinent papers, sources, authors, countries, publication dynamics, and themes. It reveals a comprehensive quality management assessment in higher education. It also revealed the most prominent role of service-quality leadership in current research and quality culture, training, performance, and improvement techniques as the areas relevant for future research. Several countries need to refocus their effort on improvement in quality training and the impact of quality management in the higher education context.

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高等院校质量管理应用与教育绩效:文献计量分析

质量管理在高等教育中已成为必然和普遍存在的问题，特别是在行业和专业竞争日益激烈的情况下。迄今为止，尽管已有几十年的研究，但对这一领域的趋势和决定因素尚未达成广泛共识。专家对质素管理系统在高等教育中的应用和影响意见不一，而在这方面所取得的进展也存在相当大的地域差异。本文对Web of Science数据库(扫描的现存文献)中的966篇文章进行了文献计量分析，以确定最相关的论文、来源、作者、国家、出版动态和主题。揭示了高等教育质量管理的综合评价。报告亦显示，服务质素领导在目前的研究中扮演最重要的角色，而质素文化、培训、表现及改善技术则是未来研究的相关范畴。若干国家需要重新集中努力改进高等教育方面的素质培训和素质管理的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Uncertain Supply Chain Management Decision Sciences-Statistics, Probability and Uncertainty

CiteScore

5.60

自引率

0.00%

发文量

112

期刊介绍： Supply chain management (SCM) plays an essential role in managing the movement of raw materials into an organization, certain issues of the internal processing of materials into finished goods, and the movement of finished products out of the organization for end-consumer delivery. The goal of SCM is to improve trust and collaboration among supply chain partners and to improve inventory visibility. However, many SCM problems deal with uncertain events such as uncertainty in demand, supply, quality, price, etc. This forum is dedicated to all scholars who wish to share their ideas about uncertainty in SCM problems. Uncertain supply chain management is a quarterly publication dedicated to all scientists in all over the world who wish to share their experiences and knowledge in this field. Our policy is to perform a peer review on all submitted articles and publishes original and high quality articles.