Critical success factors for business intelligence and bank performance

Q1 Decision Sciences

Uncertain Supply Chain Management Pub Date : 2023-01-01 DOI:10.5267/j.uscm.2023.3.022

Khaled M. Alzoubi, Khaled Bataineh, Mohammad Al Matalka, O. Al-Rawashdeh, A. Malkawi, Y. Alghasawneh, M. Alghadi, Mohammad M. Alibraheem, M. Alzoubi

引用次数: 0

Abstract

This research attempts to investigate the technological, organizational, and environmental aspects that impact the banking industry's use of business intelligence (BI). In addition, the present research aims to quantify the effect of business intelligence adoption on bank performance to contribute to the current understanding of business intelligence adoption. Upon the completion of the sample verification procedure, 232 samples are collected. Throughout the research investigation, the SEM software is used to process all the acquired data. The study's findings indicate that TOE had a direct and beneficial effect on the adoption of BI systems by banks. Based on the results of the study, the researchers believe that decision-maker and managers would define all activities, responsibilities, and work processes using business intelligence platforms in order to increase their organization's versatility and performance.

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商业智能和银行业绩的关键成功因素

本研究试图调查影响银行业使用商业智能(BI)的技术、组织和环境方面。此外，本研究旨在量化商业智能采用对银行绩效的影响，以有助于当前对商业智能采用的理解。样品验证程序完成后，采集232个样品。在整个研究调查过程中，SEM软件被用于处理所有获得的数据。研究结果表明，TOE对银行采用BI系统具有直接和有益的影响。基于研究结果，研究人员认为决策者和管理者将使用商业智能平台定义所有活动、责任和工作流程，以提高组织的通用性和绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Uncertain Supply Chain Management Decision Sciences-Statistics, Probability and Uncertainty

CiteScore

5.60

自引率

0.00%

发文量

112

期刊介绍： Supply chain management (SCM) plays an essential role in managing the movement of raw materials into an organization, certain issues of the internal processing of materials into finished goods, and the movement of finished products out of the organization for end-consumer delivery. The goal of SCM is to improve trust and collaboration among supply chain partners and to improve inventory visibility. However, many SCM problems deal with uncertain events such as uncertainty in demand, supply, quality, price, etc. This forum is dedicated to all scholars who wish to share their ideas about uncertainty in SCM problems. Uncertain supply chain management is a quarterly publication dedicated to all scientists in all over the world who wish to share their experiences and knowledge in this field. Our policy is to perform a peer review on all submitted articles and publishes original and high quality articles.