The effect of lean and agile operations strategy on improving order-winners: Empirical evidence from the UAE food service industry

Q1 Decision Sciences

Uncertain Supply Chain Management Pub Date : 2023-01-01 DOI:10.5267/j.uscm.2022.11.007

M. Alshurideh, Ahmed Al-Hadrami, Enass Khalil Alquqa, Haitham M. Alzoubi, Samer Hamadneh, B. Kurdi

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引用次数: 27

Abstract

This research aims to assess the impact of lean and agile operational strategies on improving order winners in the food service industry in the UAE. Research disclosed a few attributes with a dimensional review of lean and agile strategies that enhance strategic alignment in the food service industry of UAE to achieve the maximum benefits that have never been identified in research before. Data from 85 Sharjah-based food service companies were used for the analysis. A quantitative method with descriptive, causal and exploratory research design was used, along with convenient cluster sampling. A valid sample size of 255 respondents was used to assess the model through regression and ANOVA using SPSS. Research findings show a significant direct impact of lean strategies on order winners, and agile strategies significantly positively impact order winners. In contrast, both variables have a significant direct impact on order winners. This research is limited to assessing the impact of lean and agile strategies to achieve maximum order winners. Future research should consider a manufacturing industry to increase generalizability and a comprehensive focus on the lean and agile dimensional impact on competitive advantage. Customer loyalty and satisfaction lead a business toward order winners. An exemplary implementation of lean and agile strategies can translate into high business performance.

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精益和敏捷运营战略对改善订单赢家的影响:来自阿联酋食品服务行业的经验证据

本研究旨在评估精益和敏捷运营策略对改善阿联酋食品服务行业订单赢家的影响。研究揭示了精益和敏捷战略的维度审查的一些属性，这些属性增强了阿联酋食品服务行业的战略一致性，以实现以前从未在研究中确定的最大利益。来自85家沙迦食品服务公司的数据被用于分析。采用描述性、因果性和探索性研究设计的定量方法，以及方便的聚类抽样。255名受访者的有效样本量通过回归和方差分析使用SPSS来评估模型。研究发现，精益战略对订单赢家有显著的直接影响，敏捷战略对订单赢家有显著的正向影响。相反，这两个变量对订单赢家有显著的直接影响。本研究仅限于评估精益和敏捷战略对实现最大订单赢家的影响。未来的研究应该考虑制造业，以增加通用性，并全面关注精益和敏捷维度对竞争优势的影响。顾客的忠诚度和满意度使企业走向订单赢家。精益和敏捷战略的典型实施可以转化为高业务绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Uncertain Supply Chain Management Decision Sciences-Statistics, Probability and Uncertainty

CiteScore

5.60

自引率

0.00%

发文量

112

期刊介绍： Supply chain management (SCM) plays an essential role in managing the movement of raw materials into an organization, certain issues of the internal processing of materials into finished goods, and the movement of finished products out of the organization for end-consumer delivery. The goal of SCM is to improve trust and collaboration among supply chain partners and to improve inventory visibility. However, many SCM problems deal with uncertain events such as uncertainty in demand, supply, quality, price, etc. This forum is dedicated to all scholars who wish to share their ideas about uncertainty in SCM problems. Uncertain supply chain management is a quarterly publication dedicated to all scientists in all over the world who wish to share their experiences and knowledge in this field. Our policy is to perform a peer review on all submitted articles and publishes original and high quality articles.