Violence and Job Satisfaction of Nurses: Importance of a Support Network in Healthcare

IF 7.6 1区社会学 Q1 LAW

European Journal of Psychology Applied To Legal Context Pub Date : 2020-12-01 DOI:10.5093/ejpalc2021a3

M. C. Pérez-Fuentes, J. J. Gázquez, M. M. Molero, N. F. Oropesa, África Martos

{"title":"Violence and Job Satisfaction of Nurses: Importance of a Support Network in Healthcare","authors":"M. C. Pérez-Fuentes, J. J. Gázquez, M. M. Molero, N. F. Oropesa, África Martos","doi":"10.5093/ejpalc2021a3","DOIUrl":null,"url":null,"abstract":"Employees in the healthcare sector are the professionals who are the most exposed to violence. The severity of its consequences makes it necessary to inquire into its effects and associated factors. The objective of this study was to analyze the relationship between violence toward nursing staff and job satisfaction, and to find out the mediating role of social support in this relationship. The sample was made up of 1,357 nurses aged 22 to 58, who were administered the Negative Acts Questionnaire, Healthcare-Workers Aggressive Behaviour Scale-Users, Brief Perceived Social Support Questionnaire, and Overall Job Satisfaction. The results showed that violence and bullying by coworkers, users, family members, or other people accompanying the patient had a direct negative effect on internal and external job satisfaction, and this effect was mediated by perceived social support. These outcomes suggest the need to stimulate a firm healthcare support network to improve nurses’ job satisfaction by buffering the adverse effects of workplace violence.","PeriodicalId":46030,"journal":{"name":"European Journal of Psychology Applied To Legal Context","volume":"1 1","pages":""},"PeriodicalIF":7.6000,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"6","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"European Journal of Psychology Applied To Legal Context","FirstCategoryId":"102","ListUrlMain":"https://doi.org/10.5093/ejpalc2021a3","RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"LAW","Score":null,"Total":0}

引用次数: 6

Abstract

Employees in the healthcare sector are the professionals who are the most exposed to violence. The severity of its consequences makes it necessary to inquire into its effects and associated factors. The objective of this study was to analyze the relationship between violence toward nursing staff and job satisfaction, and to find out the mediating role of social support in this relationship. The sample was made up of 1,357 nurses aged 22 to 58, who were administered the Negative Acts Questionnaire, Healthcare-Workers Aggressive Behaviour Scale-Users, Brief Perceived Social Support Questionnaire, and Overall Job Satisfaction. The results showed that violence and bullying by coworkers, users, family members, or other people accompanying the patient had a direct negative effect on internal and external job satisfaction, and this effect was mediated by perceived social support. These outcomes suggest the need to stimulate a firm healthcare support network to improve nurses’ job satisfaction by buffering the adverse effects of workplace violence.

查看原文本刊更多论文

暴力与护士工作满意度:医疗保健支持网络的重要性

卫生保健部门的雇员是最容易受到暴力侵害的专业人员。其后果的严重性使得有必要调查其影响和相关因素。本研究旨在分析护理人员暴力行为与工作满意度的关系，并探讨社会支持在这一关系中的中介作用。样本由1357名年龄在22至58岁之间的护士组成，对她们进行了消极行为问卷、卫生保健工作者攻击行为量表使用者、简要感知社会支持问卷和总体工作满意度问卷。结果表明，同事、使用者、家属或其他陪伴者的暴力和欺凌对患者的内部和外部工作满意度有直接的负向影响，并且这种影响是通过感知社会支持来中介的。这些结果表明，需要刺激一个坚定的医疗保健支持网络，以提高护士的工作满意度，缓冲工作场所暴力的不利影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

European Journal of Psychology Applied To Legal Context Multiple-

CiteScore

14.60

自引率

9.50%

发文量

审稿时长

12 weeks

期刊介绍： The European Journal of Psychology Applied to Legal Context, the official journal of the Sociedad Española de Psicología Jurídica y Forense [Spanish Society of Forensic Psychology] and the Asociación Iberoamericana de Justicia Terapéutica [Latin-American Association of Therapeutic Jurisprudence], publishes empirical articles and meta-analytic reviews of topics dealing with psychology and law (e.g., legal decision making, eyewitness). The journal is aimed at researchers, academics and professionals in Psychology, Law, Social Work, Forensic Sciences, Educators and, in general, people related with Social Sciences and the Law.