User Perception Analysis of Medical Information Management System (Medistem)

Abstract

Health Information Systems used in the Nigerian National Petroleum Corporation (NNPC) Clinics is restricted to geographical locations and has over the years been implemented to improve the quality of service to staff and dependants of the multinational oil and gas industry. However this system has maintained a level of proficiency but has also constantly received criticisms from the users for shortfalls in certain areas. This therefore calls for an upgrade. Hence, in this paper an attempt is made at analyzing the existing medical information management system to ascertain the need for upgrade. Relative Index Importance (RII) is the statistical tool used to analyze data gotten from primary source. It was discovered that there is need to access patients’ medical history (32.14%), casenote (52.22%) and capture medical detail (70.00%) on-site and off-site. Hence the argument of the research is valid and it is strongly recommended that the system be upgraded to accommodate the user requirements and expectations.