Information Systems Outsourcing by Large American Industrial Firms: Choices and Impacts

IF 1.1 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
J. Collins, Robert Millen
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引用次数: 80

Abstract

Outsourcing is one of the most widely discussed topics in information systems today. Yet, in spite of a number of articles describing the experiences of individual firms, little is known about outsourcing in general. To address this, a survey was mailed to the CIO or equivalent of the 500 largest industrial firms in the United States. The results from the 110 responses received indicate the extent and effects of outsourcing among users of such services. The survey also collected data about the outsourcing plans of nonusers. The survey provided information about the planning and implementation issues encountered, benefits achieved, and impact on performance. This study is a benchmark of current outsourcing practice. In addition, this study tests some commonly accepted assumptions about the reasons for outsourcing, and the effects of outsourcing on the firm
美国大型工业企业的信息系统外包:选择与影响
外包是当今信息系统中讨论最广泛的话题之一。然而,尽管有许多文章描述了个别公司的经验,但人们对外包的总体了解却很少。为了解决这个问题,一份调查被邮寄给了美国500家最大工业公司的首席信息官。收到的110份答复的结果表明,这种服务的用户外包的程度和影响。该调查还收集了非用户外包计划的数据。该调查提供了有关遇到的计划和实现问题、获得的收益以及对性能的影响的信息。本研究是当前外包实践的一个标杆。此外,本研究还检验了一些普遍接受的关于外包原因的假设,以及外包对企业的影响
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来源期刊
Information Resources Management Journal
Information Resources Management Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
3.60
自引率
7.10%
发文量
44
期刊介绍: Topics should be drawn from, but not limited to, the following areas, with major emphasis on the managerial and organizational aspects of information resource and technology management: •Application of IT to operation •Artificial intelligence and expert systems technologies and issues •Business process management and modeling •Data warehousing and mining •Database management technologies and issues •Decision support and group decision support systems •Distance learning technologies and issues •Distributed software development •E-collaboration •Electronic commerce technologies and issues •Electronic government •Emerging technologies management
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