A Case Study of IT Chargeback in a Government Agency

IF 0.7 Q4 COMPUTER SCIENCE, INFORMATION SYSTEMS

Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI:10.4018/978-1-59140-259-6.CH030

D. Edberg, W. Kuechler

引用次数: 3

Abstract

This case study describes the implementation of an IT chargeback system within Nevadas Department of Public Safety. The development and deployment of the system is explained within the context of the legislative mandates for the department. Both the benefits and the substantial number of problems introduced by the system are identified.

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某政府机构信息技术收费案例研究

本案例研究描述了内华达州公共安全部门内IT收费系统的实现。该系统的发展和部署是在律政司的立法授权范围内解释的。该系统所带来的好处和大量问题都得到了确认。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Cases on Information Technology COMPUTER SCIENCE, INFORMATION SYSTEMS-

CiteScore

2.60

自引率

0.00%

发文量

期刊介绍： JCIT documents comprehensive, real-life cases based on individual, organizational and societal experiences related to the utilization and management of information technology. Cases published in JCIT deal with a wide variety of organizations such as businesses, government organizations, educational institutions, libraries, non-profit organizations. Additionally, cases published in JCIT report not only successful utilization of IT applications, but also failures and mismanagement of IT resources and applications.