Implementation of a Network Print Management System: Lessons Learned

IF 0.7 Q4 COMPUTER SCIENCE, INFORMATION SYSTEMS

Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI:10.4018/978-1-59140-259-6.CH017

G. Kelley, Elizabeth A. Regan, C. Hunt

引用次数: 6

Abstract

This case provides an interesting study from a number of perspectives on the implementation of a Network Print Management System (NPMS) in a complex end-user environment. It examines issues related to technology, systems analysis and design, selection and management of outsourced services, installation, testing, troubleshooting, and end user participation and acceptance.

查看原文本刊更多论文

网络打印管理系统的实现:经验教训

本案例从多个角度对在复杂的终端用户环境中实现网络打印管理系统(NPMS)进行了有趣的研究。它审查了与技术、系统分析和设计、外包服务的选择和管理、安装、测试、故障排除以及最终用户参与和接受有关的问题。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Journal of Cases on Information Technology COMPUTER SCIENCE, INFORMATION SYSTEMS-

CiteScore

2.60

自引率

0.00%

发文量

期刊介绍： JCIT documents comprehensive, real-life cases based on individual, organizational and societal experiences related to the utilization and management of information technology. Cases published in JCIT deal with a wide variety of organizations such as businesses, government organizations, educational institutions, libraries, non-profit organizations. Additionally, cases published in JCIT report not only successful utilization of IT applications, but also failures and mismanagement of IT resources and applications.