Addressing Burnout among the Frontline Healthcare Workforce during COVID-19: A Scoping Review & Expert Interviews

Q4 Medicine

Journal of health and human services administration Pub Date : 2021-01-01 DOI:10.37808/jhhsa.44.4.3

L. Zerden, Brianna M. Lombardi, Erica L. Richman, Alexandria B. Forte, Meriel McCollum

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引用次数: 5

Abstract

Purpose: To identify the strategies and interventions U.S. health systems implemented to reduce burnout and increase employee well-being during the first year of the COVID-19 pandemic. Methods: A concurrent design included a scoping review of published literature on burnout interventions implemented for healthcare workers during COVID-19 and expert interviews with healthcare administrators involved in COVID-19 burnout response efforts (N = 5). Scoping review protocols included a-priori inclusion criteria, search terms, database selection, and data abstraction (N = 21 articles). Results: The scoping review identified eight types of interventions; spanning individual, organizational, and community systems. Qualitative data supported scoping review findings and uncovered themes related to communication, role shifting, and wellness initiatives as forms of burnout prevention and reduction. Conclusion: As COVID-19 continues, so too will worker stress, burden, and burnout. Health systems worked quickly and creatively to address the needs of the frontline healthcare workforce, yet more work is needed to sustain efforts over time. Keywords: workforce burnout, burnout prevention, front-line workforce, COVID-19, scoping review, burnout interventions

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解决COVID-19期间一线医护人员的职业倦怠问题:范围审查和专家访谈

目的:确定在COVID-19大流行的第一年，美国卫生系统为减少倦怠和提高员工幸福感而实施的战略和干预措施。方法:采用并行设计，对已发表的关于COVID-19期间医护人员倦怠干预措施的文献进行范围审查，并对参与COVID-19倦怠应对工作的医疗管理人员进行专家访谈(N = 5)。范围审查方案包括先验纳入标准、搜索词、数据库选择和数据抽象(N = 21篇文章)。结果:范围审查确定了八种干预措施;跨越个人、组织和社区系统。定性数据支持范围审查结果，并揭示了与沟通、角色转换和健康倡议相关的主题，这些主题是预防和减少职业倦怠的形式。结论:随着COVID-19的持续，工人的压力、负担和倦怠也将持续。卫生系统迅速和创造性地开展工作，以满足一线卫生保健工作人员的需求，但需要做更多的工作才能长期维持这些努力。关键词:员工倦怠，倦怠预防，一线员工，COVID-19，范围审查，倦怠干预

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来源期刊

Journal of health and human services administration Nursing-Leadership and Management

CiteScore

1.60

自引率

0.00%

发文量

期刊介绍： The Journal of Health and Human Services Administration (JHHSA) began publication in 1978 as the Journal of Health and Human Resources Administration. It is a blind-refereed journal dedicated to publishing articles, symposia and book reviews in all areas of health, hospital and welfare administration and management.