A Predictive Fingerstroke-Level Model for Smartwatch Interaction

Abstract

The keystroke-level model (KLM) is commonly used to predict the time it will take an expert user to accomplish a task without errors when using an interactive system. The KLM was initially intended to predict interactions in conventional set-ups, i.e., mouse and keyboard interactions. However, it has since been adapted to predict interactions with smartphones, in-vehicle information systems, and natural user interfaces. The simplicity of the KLM and its extensions, along with their resource- and time-saving capabilities, has driven their adoption. In recent years, the popularity of smartwatches has grown, introducing new design challenges due to the small touch screens and bimanual interactions involved, which make current extensions to the KLM unsuitable for modelling smartwatches. Therefore, it is necessary to study these interfaces and interactions. This paper reports on three studies performed to modify the original KLM and its extensions for smartwatch interaction. First, an observational study was conducted to characterise smartwatch interactions. Second, the unit times for the observed interactions were derived through another study, in which the times required to perform the relevant physical actions were measured. Finally, a third study was carried out to validate the model for interactions with the Apple Watch and Samsung Gear S3. The results show that the new model can accurately predict the performance of smartwatch users with a percentage error of 12.07%; a value that falls below the acceptable percentage dictated by the original KLM ~21%.