Metodologia de Cuidado Humanitude: Benefícios e desafios da sua implementação na prática

Abstract

Objective: Identify the perception of professionals regarding the benefits and difficulties of implementing the Methodology of Care Humanitude (MCH) in Residential homes for older people care practice. Method: This is an exploratory and descriptive study of a qualitative nature, covering a sample of three interlocutors with experience in the formation and implementation of MCH. Data collection was carried out through a mixed questionnaire, with open questions being interpreted using the content analysis technique. Results: The benefits of MCH relate to the people cared for (e.g., increased acceptance of care), to formal caregivers/collaborators (e.g., reduced absenteeism), as well as to the organizational system (changing the culture of care). The challenges arise internally (e.g., appropriation of techniques, resistance to change) and externally (e.g., training of professionals, organization of care focused on the task). Conclusions: MCH is an approach centered on interaction with the person being cared for, with benefits that span the entire organizational context. Its implementation translates opportunities for the daily practice of care, encompassing the people cared for and the teams providing care, influencing the organizational context. MCH represents a change in the care paradigm; however, there are several challenges to its implementation in practice, which suggests that greater involvement of all care interlocutors is suggested, namely the formal leaders of institutions and agents of public policies.