Anxiety, Sadness, and Emotion Specificity: The Role of Music in Consumer Emotion and Advertisement Evaluation

F. Septianto
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引用次数: 1

Abstract

Although music could diversely influence consumer judgment process and behavior, it is still unclear whether music can evoke discrete emotions on consumers and influence consumer evaluation toward certain advertisements. This research proposes that music could evoke sad and anxious emotion on consumers; subsequently, consumers would regulate their negative emotions in accordance to their emotion orientations: Consumers who feel sad would show high evaluation toward happy-themed advertisement, while consumers who feel anxious would show high evaluation toward calm-themed advertisement. This paper concludes with the discussion of theoretical and practical implications and conclusion of this study.  K eywords : emotion, affect regulation, music psychology, advertising
焦虑、悲伤与情感特异性:音乐在消费者情感与广告评价中的作用
虽然音乐可以以不同的方式影响消费者的判断过程和行为,但音乐是否能唤起消费者的离散情感,并影响消费者对某些广告的评价,目前还不清楚。本研究表明,音乐可以唤起消费者的悲伤和焦虑情绪;随后,消费者会根据自己的情绪取向来调节自己的负面情绪:感到悲伤的消费者对快乐主题广告的评价较高,而感到焦虑的消费者对平静主题广告的评价较高。最后讨论了本研究的理论意义和实践意义,并给出了结论。关键词:情感,情感调节,音乐心理学,广告
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