Job Diagnostic Survey: A Team Project Information Technology Perspective

Abstract

This work aims to understand the effects of management styles on the work motivation of a team project in the telecommunications information technology context. To understand this complex behavior, we use the Job Diagnostic Survey methodology. In this critical analysis, we identify the main factors for failure in the field of telecommunications. The managers need to implement a methodology and define processes and formal procedures that need to be applied during the development of projects to mitigate the risk of failure and maintain control over it. One of the main findings in this research is associated with challenges and motivation by the Information Technology (IT) professionals.