{"title":"Transforming Consultants’ Recommendations into Business Improvements: A Model and Action Agenda","authors":"M. Ames","doi":"10.2139/SSRN.1843723","DOIUrl":null,"url":null,"abstract":"The use of consultants is a way for small businesses to gain quick access to management expertise. Unfortunately, too often, both the owner and the consultant feel frustration at the conclusion of the consulting engagement. The owner feels the consultant's recommendations are too general. The consultant is disappointed with the owner's follow-up on key recommendations. No one is willing to take responsibility for implementation. This article explores how to deal with the follow-up challenge. It includes an eight-part model for organized improvement and an action agenda for improved follow-up.","PeriodicalId":52115,"journal":{"name":"Journal of Small Business Strategy","volume":"9 1","pages":"1-16"},"PeriodicalIF":0.0000,"publicationDate":"1998-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Small Business Strategy","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.2139/SSRN.1843723","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 2
Abstract
The use of consultants is a way for small businesses to gain quick access to management expertise. Unfortunately, too often, both the owner and the consultant feel frustration at the conclusion of the consulting engagement. The owner feels the consultant's recommendations are too general. The consultant is disappointed with the owner's follow-up on key recommendations. No one is willing to take responsibility for implementation. This article explores how to deal with the follow-up challenge. It includes an eight-part model for organized improvement and an action agenda for improved follow-up.
期刊介绍:
The Journal of Small Business Strategy is an applied research journal. Manuscripts should be written with the small business/entrepreneurship educator, small business consultant in mind. Both conceptual and empirically-based papers are encouraged, but they must have an applied focus. All papers must have a significant literature review, be properly documented, with citations from research-based works rather than popular press or web sites. Since JSBS is an applied research journal, each article should include a substantial "Discussion and Implications" section that details how the research findings are relevant for the journal''s readers. Authors are discouraged from submitting manuscripts with extremely complex statistical analyses and/or a purely theoretical orientation. Case studies are acceptable if they contribute substantial to the understanding of small business strategy and include a significantly to the understanding of small business strategy and include a significant literature review that underscores the issues in the case. We do not accept teaching or pedagogical cases.