Job crafting and organizational commitment: The mediating role of person-job fit in the food and beverage sector

IF 1.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM
Tamer M Abbas, N. Mansour, N. Elshawarbi
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引用次数: 0

Abstract

Purpose – Job crafting plays an essential role in job design since it is a new approach from the employee’s perspective to the manager. However, little research has investigated the hotel industry’s job crafting, particularly in the food and beverage department. Therefore, this study examines the relationship between job crafting and organizational commitment through the mediating role of person-job fit in the food and beverage department in five-star hotels. Design/methodology/approach – This study presents a conceptual framework with eight constructs. In this study, a self-administered questionnaire was used to collect data from full-time food and beverage employees in a five-star hotel. The proposed model was examined using confirmatory factor analysis, reliability analysis, validity analysis, standardized path coefficients, and the Sobel test for mediation analysis. Findings – According to the findings of this study, job crafting factors impact the person-job fit of food and beverage employees. The results also demonstrate that job crafting, and organizational commitment are mediated by person-job fit. The originality of the research – This paper adds a new chain to job design practices in the hospitality industry (i.e., job crafting leads to person-job fit, which enhances employees’ organizational commitment). Practical implications – Employee job crafting impacts the hotel by improving the fit of employees to their jobs, which leads to higher organizational commitment. As a result, hotel job designers should update their job design methodologies to include job crafting practices for hospitality employees.
工作塑造和组织承诺:食品和饮料行业中适合个人工作的中介作用
目的——工作构思在工作设计中起着至关重要的作用,因为从员工的角度来看,它是一种新的方法。然而,很少有研究调查酒店业的工作制作,特别是在餐饮部门。因此,本研究以五星级酒店餐饮部员工为研究对象,通过人职契合度的中介作用,考察工作制作与组织承诺之间的关系。设计/方法论/方法-本研究提出了一个包含八个结构的概念框架。本研究采用自填问卷的方式,对一家五星级酒店的全职餐饮员工进行数据收集。采用验证性因子分析、信度分析、效度分析、标准化路径系数和Sobel中介检验对模型进行检验。研究结果——根据这项研究的结果,工作塑造因素影响着餐饮员工的个人与工作契合度。研究结果还表明,工作塑造和组织承诺受个人-工作契合度的中介作用。研究的原创性——本文为酒店业的工作设计实践增加了一条新的链条(即,工作设计导致人与工作的契合,从而提高员工的组织承诺)。实际意义——员工工作制作通过提高员工对工作的契合度来影响酒店,从而提高组织承诺。因此,酒店工作设计师应该更新他们的工作设计方法,包括酒店员工的工作制作实践。
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来源期刊
Tourism and Hospitality Management-Croatia
Tourism and Hospitality Management-Croatia HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
1.90
自引率
23.10%
发文量
33
审稿时长
15 weeks
期刊介绍: Tourism and Hospitality Management is an international, multidisciplinary, open access journal, aiming to promote and enhance research in all fields of the tourism and hospitality industry. It publishes double-blind reviewed papers and encourages an interchange between tourism and hospitality researchers, educators and managers. Editors of Tourism and Hospitality Management strongly promote research integrity and aim to prevent any type of scientific misconduct, such as: fabrication, falsification, plagiarism, redundant publication and authorship problems. All submitted manuscripts are checked using Crossref Similarity Check (iThenticate). Nurturing a scientifically based approach to research, the journal publishes original papers along with empirical research and theoretical articles that contribute to the conceptual development of tourism and hospitality management. Editors look particularly for articles about new trends, challenges and developments, as well as the application of new ideas that are likely to affect the tourism and hospitality industry. The general criteria for the acceptance of articles are: contribution to the scientific knowledge in the field of tourism and hospitality management, scientifically reliable research methodology, relevant literature review and quality of the English language.
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