TOUR BUS CRASHES FROM THE PERSPECTIVE OF TOUR GUIDES

IF 1.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism and Hospitality Management-Croatia Pub Date : 2023-01-01 DOI:10.20867/thm.29.1.4

Aytuğ Arslan, Gülşah Akkuş

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引用次数: 0

Abstract

Purpose – This study aims to understand the causes of tour bus crashes (TBCs) and related injuries, which are considered in the context of work-related accidents (WRAs). Design/Methodology/Approach – Five categories were obtained under occupational safety and health (OSH) by adopting qualitative and quantitative methods. Content analyses were employed by MAXQDA, 2020 for both open-ended survey questions and focus group interviews. Findings – TBCs and resulting injuries substantially result from i) negligence and unintentional faults of tour guides, ii) physical faults of drivers such as fatigue and insomnia, iii) physical conditions such as the environment and roads, iv) cost-orientation by travel agencies and intensive tour programs v) structural reasons such as night travels. A significant relationship was determined between the physical faults of drivers and intensive tour programs of travel agencies. Therefore, it was determined that unsafe conditions have a much higher impact than expected on TBCs. Originality of the research – TBCs were studied in the context of OSH for the first time. The study unveils the reasons behind fatal and non-fatal injuries of the TBCs by focusing on unsafe behavior and unsafe conditions.

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从导游的角度看旅游大巴事故

目的-本研究旨在了解旅游巴士撞车(tbc)和相关伤害的原因，这是在工作相关事故(WRAs)的背景下考虑的。设计/方法/方法-采用定性和定量方法，在职业安全与健康项下获得了五个类别。内容分析采用MAXQDA, 2020对开放式调查问题和焦点小组访谈进行。调查结果- tbc和由此造成的伤害主要是由于i)导游的疏忽和无意过失，ii)驾驶员的身体缺陷，如疲劳和失眠，iii)环境和道路等身体条件，iv)旅行社的成本导向和密集的旅游计划v)结构性原因，如夜间旅行。司机身体缺陷与旅行社密集旅游项目之间存在显著关系。因此，确定不安全条件对tbc的影响比预期的要大得多。本研究的独创性——首次在职业安全与健康的背景下研究脑外伤。该研究通过重点关注不安全行为和不安全条件，揭示了tbc致命和非致命伤害背后的原因。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Tourism and Hospitality Management-Croatia HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

1.90

自引率

23.10%

发文量

审稿时长

15 weeks

期刊介绍： Tourism and Hospitality Management is an international, multidisciplinary, open access journal, aiming to promote and enhance research in all fields of the tourism and hospitality industry. It publishes double-blind reviewed papers and encourages an interchange between tourism and hospitality researchers, educators and managers. Editors of Tourism and Hospitality Management strongly promote research integrity and aim to prevent any type of scientific misconduct, such as: fabrication, falsification, plagiarism, redundant publication and authorship problems. All submitted manuscripts are checked using Crossref Similarity Check (iThenticate). Nurturing a scientifically based approach to research, the journal publishes original papers along with empirical research and theoretical articles that contribute to the conceptual development of tourism and hospitality management. Editors look particularly for articles about new trends, challenges and developments, as well as the application of new ideas that are likely to affect the tourism and hospitality industry. The general criteria for the acceptance of articles are: contribution to the scientific knowledge in the field of tourism and hospitality management, scientifically reliable research methodology, relevant literature review and quality of the English language.