Factores que influyen en el uso de las aplicaciones móviles en instituciones financieras mediante smartphone y su comparación entre las ciudades de Arica (Chile) y Tacna (Perú)
Jorge Bernal Peralta, Luis Espinoza Villalobos, Ernesto Leo Rossi, Luis Enrique Quiñones Baraybar, Giomar Moscoso Zegarra
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