Quality Improvement, Risk Management, and Patient Education: Tools to Reduce Medication Error

Abstract

SUMMARY: Upon completion of this continuing education program, participants will be able to: 1. Explain the purpose of accreditation and accreditation standards and their limitation. 2. Differentiate quality, consistency, and safety. 3. Discuss tools for assuring quality and predicting failure within systems. 4. Describe a process for conducting a root-cause analysis. 5. Discuss actions pharmacy and pharmacists can take to reduce medication errors. 6. List steps that patients can take to help prevent medication errors.