Going to the Source: A Guide to Using Surveys in Health Care Research

Abstract

CONCLUSION: The following principles should guide project planning and questionnaire construction: 1) enlist the respondent's interest and trust; 2) maintain trust by keeping respondent burden to a minimum; 3) provide an attractive product; 4) avoid confusing, threatening, or biased questions; and 5) ensure that the questionnaire is consistent with planned data analyses. Several additional procedures enhance the usefulness of survey results: pretesting,