Effective Usage of Implementing ICT in Small- and Mediumsized Enterprises1

Abstract

The goal of this scientific paper is to investigate specifications of SME in ICT implementation and to identify processes in smalland medium-sized enterprises with concentration on their ICT departments according to the used methodologies. To narrow down the feasibility of using information and communication technologies in SME and to define how the process documentation can help these companies to properly select and subsequently effectively implement ICT.