Practices of knowledge management in organizational processes of town hall of the AMUSEP region: a research agenda

Q3 Engineering

Gestao e Producao Pub Date : 2020-01-01 DOI:10.1590/0104-530x4669-20

A. G. B. D. C. Urpia, R. Sartori, Caio Pisconti Machado

引用次数: 0

Abstract

Abstract: This article aims to diagnose the implementation level and coverage regarding of the Knowledge Management practices related to the organizational processes in the municipalities associated to AMUSEP - Municipalities Association of the North of Paraná. Thus, our work is a quantitative and descriptive research based on multiple case studies. We collected data through a questionnaires in Google Forms. The outcomes point out that those municipalities have both low effective level of implementation and low coverage of Knowledge Management practices associated to the organizational processes. This result is critical given the importance of these practices for public organizations, since they act as facilitators of the processes of Knowledge Management.

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知识管理在亚欧地区市政厅组织过程中的实践:一个研究议程

摘要:本文旨在诊断与组织流程相关的市级知识管理实践的实施水平和覆盖范围，这些实践与帕拉南北部的市政协会(AMUSEP)有关。因此，我们的工作是基于多个案例研究的定量和描述性研究。我们通过谷歌表格的问卷调查收集数据。研究结果指出，这些城市的有效实施水平低，与组织流程相关的知识管理实践覆盖率低。鉴于这些实践对公共组织的重要性，这个结果是至关重要的，因为它们是知识管理过程的促进者。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Gestao e Producao Engineering-Industrial and Manufacturing Engineering

CiteScore

1.60

自引率

0.00%

发文量

审稿时长

44 weeks

期刊介绍： Gestão & Produção is a journal published four times a year year (March, June, September and December) by the Departamento de Engenharia de Produção (DEP) of Universidade Federal de São Carlos (UFSCar). The first issue of Gestão & Produção was published in April, 1994. Actually, G&P was result of experience of professors of DEP/UFSCar in editing, in the beginning, "Cadernos DEP" in the 1980s, followed by "Cadernos de Engenharia de Produção". The last three issues of "Cadernos de Engenharia de Produção" were a test previous to the launch of Gestão & Produção because most of the journal characteristics were already established, like regularity.