Consumer behavior in the disposal of Information Technology Equipment: characterization of the household flow

Q3 Engineering

Gestao e Producao Pub Date : 2020-06-15 DOI:10.1590/0104-530x4313-20

Luiz Phillipe Mota Pessanha, Gudelia Morales

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引用次数: 3

Abstract

Abstract: The management of Waste Electrical and Electronic Equipment (WEEE) or electronic waste (e-garbage or e-waste) has become a major concern for urban communities due to the large volumes of waste generated, from the end of the 20th century. In this context, this work seeks to gather information for the implementation of a Reverse Logistics system that is comprehensive and regular for WEEE in the city of Campos dos Goytacazes – RJ. The behavior of the consumer was analyzed using a version adapted and inspired by the AHP Method, regarding to the most relevant considerations when disposing of WEEE (cell phones, computers and tablets). The data needed for this work were collected through the application of a questionnaire with open and closed questions to a sample, random and representative of citizens, in the city under study. It was noticed that the results found would support the decisions to be taken in the design of an efficient management system for WEEE. It is also worth mentioning that this research was carried out under the current considerations of sustainability according to what determines the Brazilian legislation on Solid Waste and can be intended as a prototype to be adapted to the reality of other cities in the country.

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信息技术设备处置中的消费者行为:家庭流动的表征

摘要:从20世纪末开始，由于电子垃圾的大量产生，废旧电子电气设备(WEEE)或电子垃圾(e-garbage或e-waste)的管理已经成为城市社区关注的主要问题。在此背景下，本工作旨在收集信息，以便在RJ坎波斯多斯戈伊塔卡泽斯市实施全面和定期的报废电子电气设备逆向物流系统。在处理报废电子电气设备(手机、电脑和平板电脑)时，考虑到最相关的考虑因素，使用AHP方法改编和启发的版本分析了消费者的行为。这项工作所需的数据是通过对所研究的城市中随机和具有代表性的公民样本采用开放式和封闭式问题的问卷调查收集的。会议注意到，所发现的结果将支持在设计有效的报废电子电气设备管理系统时所采取的决定。还值得一提的是，这项研究是在当前考虑可持续性的情况下进行的，根据巴西固体废物立法的决定因素，可以作为一个原型，以适应该国其他城市的现实。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Gestao e Producao Engineering-Industrial and Manufacturing Engineering

CiteScore

1.60

自引率

0.00%

发文量

审稿时长

44 weeks

期刊介绍： Gestão & Produção is a journal published four times a year year (March, June, September and December) by the Departamento de Engenharia de Produção (DEP) of Universidade Federal de São Carlos (UFSCar). The first issue of Gestão & Produção was published in April, 1994. Actually, G&P was result of experience of professors of DEP/UFSCar in editing, in the beginning, "Cadernos DEP" in the 1980s, followed by "Cadernos de Engenharia de Produção". The last three issues of "Cadernos de Engenharia de Produção" were a test previous to the launch of Gestão & Produção because most of the journal characteristics were already established, like regularity.