The brazilian logistics service provider on the internet

Q3 Engineering

Gestao e Producao Pub Date : 2020-01-01 DOI:10.1590/0104-530x4430

Mauro Vivaldini, S. Pires

引用次数: 0

Abstract

Abstract: The attention of Logistics Service Providers (LSPs) to market movements and trends is fundamental to winning accounts, as well as avoiding problems and keeping customer companies. In this context, the primary purpose of this article was to identify, characterize and analyse the types of logistics outsourcing in Brazil, to evaluate the LSPs concerning the capacity of integration in the supply chains (SC), through the positioning and offer of services that they adopt on their websites. Therefore, the theoretical discussion pointed out the importance of websites for organizations, considering the company's website as an essential communication channel. The study researched 154 websites of these providers in Brazil aiming to understand if the attributes and competencies disclosed are aligned with the theory. The results show that the majority (59%) of LSPs in Brazil are unable to articulate and present their skills in the same way that they are discussed in theory.

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巴西互联网物流服务提供商

摘要:物流服务提供商对市场动向和趋势的关注是赢得客户的基础，也是避免问题和保持客户公司的基础。在这种情况下，本文的主要目的是识别、表征和分析巴西的物流外包类型，通过定位和提供他们在网站上采用的服务，评估物流服务供应商在供应链(SC)中的整合能力。因此，理论讨论指出了网站对组织的重要性，认为公司网站是必不可少的沟通渠道。该研究调查了巴西154家这些供应商的网站，旨在了解所披露的属性和能力是否与理论相符。结果表明，巴西大多数(59%)的语言服务提供者无法以理论讨论的方式表达和展示他们的技能。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Gestao e Producao Engineering-Industrial and Manufacturing Engineering

CiteScore

1.60

自引率

0.00%

发文量

审稿时长

44 weeks

期刊介绍： Gestão & Produção is a journal published four times a year year (March, June, September and December) by the Departamento de Engenharia de Produção (DEP) of Universidade Federal de São Carlos (UFSCar). The first issue of Gestão & Produção was published in April, 1994. Actually, G&P was result of experience of professors of DEP/UFSCar in editing, in the beginning, "Cadernos DEP" in the 1980s, followed by "Cadernos de Engenharia de Produção". The last three issues of "Cadernos de Engenharia de Produção" were a test previous to the launch of Gestão & Produção because most of the journal characteristics were already established, like regularity.