Exploring Academic Library Managers Communication Skills and the Effect on Librarians Job Motivation and Satisfaction

Abstract

This study investigated the effect of academic library managers’ communication skills on the librarians’ motivation and job satisfaction. By determining the status and impact of library managers’ communication skills on the librarians’ level of motivation and job satisfaction, it is possible to design the necessary plans to promote librarians’ motivation and job satisfaction. The study population comprised 90 librarians from 20 universities and their branches. Data were collected via a questionnaire, and the relationships between variables were assessed via multiple regression. The average communication skills of library managers in academic libraries were 63.90 per cent and the average communication skills of librarians were 73.06 per cent, higher than the identified average. The library managers’ communication skills did not have a significant effect on librarians’ motivation, but had a significant effect on their job satisfaction. Moreover, effective communication between managers and employees leads to the provision of high-quality services and a better understanding of the tasks assigned to the employees. The results of this study are useful for administrators, librarians, and other university staff.