Employee perceptions of an expanded form of corporate social responsibility in predicting job attitudes and turnover intentions

Abstract

Multiple studies suggest that employee perceptions of CSR positively influence employee attitudes and behaviour as well as organisational performance. Despite existing research in this area, there remains an opportunity to expand our knowledge and achieve a better understanding of the interconnections among these variables. The present study involved measuring employee perceptions of an expanded form of CSR that is proactive, discretionary, and focused on positive impacts, as well as reactive, mandatory, and aimed at avoiding negative impacts. These perceptions were examined through structural equation modelling (SEM) in a larger, nomological net of employee variables, and were found to have positive effects on job satisfaction, organisational commitment, and work engagement, as well as negative effects on turnover intentions. As an aside, older employees, relative to younger employees, reported more positive CSR perceptions, higher levels of work engagement, and lower levels of turnover intentions.