Internationalisation process of John Keells computer services in Sri Lanka

Q3 Business, Management and Accounting

International Journal of Services and Standards Pub Date : 2006-01-01 DOI:10.1504/IJSS.2006.010474

M. Ahsan, Siriyama Kanthi Herath

引用次数: 3

Abstract

This paper study is intended to observe the practicability of intemationalisation efforts in Sri Lankan enterprises. The current study is based on the John Keells Computer Services (JKCS), which is already in the international business and is expanding into new markets. In this study, the QBuster software developed by the JKCS, which targets low-cost airliners in Europe, is evaluated. This software is designed to use by these airliners to reduce customer queues and add value to the service. Although, only a few Sri Lankan service companies are doing international business the present trend for internationalisation is promising.

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John Keells电脑服务在斯里兰卡的国际化进程

本文的研究旨在观察斯里兰卡企业国际化努力的可行性。目前的研究是基于约翰·基尔斯计算机服务公司(JKCS)，该公司已经从事国际业务，并正在向新市场扩张。在本次研究中，对JKCS开发的QBuster软件进行了评价，该软件的目标是欧洲的廉价航空公司。该软件旨在为这些航空公司使用，以减少客户排队并增加服务的价值。虽然只有少数斯里兰卡服务公司在开展国际业务，但目前的国际化趋势是有希望的。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Services and Standards Business, Management and Accounting-Management of Technology and Innovation

CiteScore

1.50

自引率

0.00%

发文量

期刊介绍： IJSS, a new refereed journal printed in four issues per year, publishes articles which present current practice and research in the area of services and standards.