Technology platforms for public participation: Blue Ocean and value innovation

Q2 Social Sciences
T. C. M. Martins, A. Zambalde, P. Bermejo, G. H. Borges, E. Almeida
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引用次数: 0

Abstract

The rise of social media has led to the adoption of technology platforms for interaction between governments and citizens, mainly aimed at meeting the global demand for greater openness of public management in search of social participation. However, few research studies deal with the concrete results obtained by using these platforms. This paper aims to verify if the adoption of these platforms generates value innovations, with some disruption in the current form of interaction between governments and citizens, leading them to navigate in the Blue Ocean of participation, collaboration, and reduction of costs. We conclude that the main values - legitimacy of public policies, notion of transparency of public management, and support for decision making - are generated profits for governmental institutions that use the platforms. We suggest that the platforms should offer greater prominence to the generation of value for citizens and better absorption of the knowledge generated on the platforms.
公众参与的技术平台:蓝海与价值创新
社交媒体的兴起使得政府和公民之间的互动采用了技术平台,主要是为了满足全球对公共管理更加开放、寻求社会参与的需求。然而,很少有研究涉及使用这些平台获得的具体结果。本文旨在验证这些平台的采用是否会产生价值创新,并在一定程度上破坏政府与公民之间当前的互动形式,引导他们在参与、合作和降低成本的蓝海中航行。我们得出的结论是,主要价值——公共政策的合法性、公共管理的透明度和对决策的支持——是为使用这些平台的政府机构创造的利润。我们建议,这些平台应该更加重视为公民创造价值,并更好地吸收平台上产生的知识。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
International Journal of Electronic Governance
International Journal of Electronic Governance Social Sciences-Sociology and Political Science
CiteScore
1.30
自引率
0.00%
发文量
17
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