{"title":"A practical tool to measure digital competences: Teamschamp","authors":"Linda Canina, María Orero Blat","doi":"10.1504/ijsoi.2021.10034345","DOIUrl":null,"url":null,"abstract":"Digital competence is currently a widely-used term that refers to skills, abilities and capabilities that 21st century workers should demonstrate in order to overcome current challenges. Although it has been a researched concept in numerous studies, the literature and industry lack from practical studies and applications. The measurement of digital competences is a key dare that organisations must address with the aim of evaluating the digital behaviour and skills of their workforce. With this information, they will be able to design training programs for the employees to generate personal and professional development on them. Therefore, this study encompasses a theoretical review of several definitions and studies and presents a practical and real tool to evaluate digital competences.","PeriodicalId":35046,"journal":{"name":"International Journal of Services Operations and Informatics","volume":"1 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"4","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Services Operations and Informatics","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/ijsoi.2021.10034345","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 4
Abstract
Digital competence is currently a widely-used term that refers to skills, abilities and capabilities that 21st century workers should demonstrate in order to overcome current challenges. Although it has been a researched concept in numerous studies, the literature and industry lack from practical studies and applications. The measurement of digital competences is a key dare that organisations must address with the aim of evaluating the digital behaviour and skills of their workforce. With this information, they will be able to design training programs for the employees to generate personal and professional development on them. Therefore, this study encompasses a theoretical review of several definitions and studies and presents a practical and real tool to evaluate digital competences.
期刊介绍:
The advances in distributed computing and networks make it possible to link people, heterogeneous service providers and physically isolated services efficiently and cost-effectively. As the economic dynamics and the complexity of service operations continue to increase, it becomes a critical challenge to leverage information technology in achieving world-class quality and productivity in the production and delivery of physical goods and services. The IJSOI, a fully refereed journal, provides the primary forum for both academic and industry researchers and practitioners to propose and foster discussion on state-of-the-art research and development in the areas of service operations and the role of informatics towards improving their efficiency and competitiveness.