A discrete simulation model for incorporating RFID technology into the Brazilian postal service

Q3 Business, Management and Accounting

International Journal of Services Operations and Informatics Pub Date : 2013-01-01 DOI:10.1504/IJSOI.2013.059377

Jair Jairo Joris, X. L. Travassos, P. Figueiredo

引用次数: 2

Abstract

The market of logistic operators in the segment of parcel delivery in Brazil has grown considerably in the last few years. This growth is caused mainly by e-commerce transactions. Companies that excel in this business offer services that enable traceability of objects and near real-time availability of information to customers. This research aims to study the current process for receiving and handling mail pouches at the Brazilian Postal Service (ECT), with the objective of verifying the technical viability using RFID – Radio Frequency Identification technology. Discrete simulation analysis is used for this purpose. It was found that ECT currently does not offer full traceability of its products. The applicability of RFID technology is determined. Based on the results of the simulations, advantages of the use of RFID tags are discussed.

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将RFID技术纳入巴西邮政服务的离散仿真模型

在过去的几年里，巴西包裹递送领域的物流运营商市场有了相当大的增长。这种增长主要是由电子商务交易引起的。在这一领域表现出色的公司提供的服务能够对对象进行跟踪，并为客户提供近乎实时的信息可用性。本研究旨在研究巴西邮政服务(ECT)目前接收和处理邮袋的过程，目的是验证使用RFID(射频识别技术)的技术可行性。离散模拟分析用于此目的。发现ECT目前没有提供其产品的完整可追溯性。确定了RFID技术的适用性。根据仿真结果，讨论了使用RFID标签的优点。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Services Operations and Informatics Business, Management and Accounting-Management Information Systems

CiteScore

1.60

自引率

0.00%

发文量

期刊介绍： The advances in distributed computing and networks make it possible to link people, heterogeneous service providers and physically isolated services efficiently and cost-effectively. As the economic dynamics and the complexity of service operations continue to increase, it becomes a critical challenge to leverage information technology in achieving world-class quality and productivity in the production and delivery of physical goods and services. The IJSOI, a fully refereed journal, provides the primary forum for both academic and industry researchers and practitioners to propose and foster discussion on state-of-the-art research and development in the areas of service operations and the role of informatics towards improving their efficiency and competitiveness.