A Framework for Developing Regional E-Government CapacityBuilding Networks

Abstract

This paper aims to develop and present a framework that enables the creation and deployment of regional capacity-building networks in e-government. To accomplish this goal, a focus group is used for the creation of real Inter-American Network Capacity-Building in e-government. The findings from this research show that specific hierarchical and professional profiles within public administration deserve differentiated e-government training endeavors; that is, legislators and politicians need to be submitted to awareness initiatives rather than training courses about the potential benefits of e-government. Conversely, senior managers, technicians, and ordinary staff need specific training programs.