Entrepreneurial coaching mediating relationship between TQM soft practices and firm performance: cases of certified Tunisian companies

IF 3.8 Q2 MANAGEMENT
Anis Ben Salem
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引用次数: 1

Abstract

PurposeThis paper aims to study implicitly the mediating role of entrepreneurial coaching between TQM soft practice and firm performance.Design/methodology/approachThe data was gathered from 160 Tunisian-certified companies. The direct and indirect effect between TQM soft practice, entrepreneurial coaching and firm performance are shown using the structural equation modeling. It was performed using SPSS 20 software and AMOS 20 software.FindingsFirst, TQM practices have a positive effect on entrepreneurial coaching. Second, entrepreneurial coaching has a positive effect on firm performance. Third, TQM soft practices have a positive effect on firm performance. So, entrepreneurial coaching may implicitly mediate the relationship between TQM soft practice and firm performance.Research limitations/implicationsThis paper helps the practitioner to understand how entrepreneurial coaching ensure TQM soft practice implementation and how entrepreneurial coaching affects firm performance.Originality/valueTo the best of the author’s knowledge, this paper presents an innovative approach since it is among the first research study that treats the relationship between entrepreneurial support and TQM soft practice implementation and especially the relationship between entrepreneurial coaching and the success of the TQM soft practices implementation.
创业辅导对TQM软实践与企业绩效的中介作用:以突尼斯认证企业为例
目的研究创业辅导在TQM软实践与企业绩效之间的中介作用。设计/方法/方法数据来自160家突尼斯认证的公司。运用结构方程模型分析了TQM软实践、创业辅导与企业绩效之间的直接效应和间接效应。采用SPSS 20软件和AMOS 20软件进行统计分析。研究发现:首先,TQM实践对创业辅导有积极作用。第二,创业辅导对企业绩效有正向影响。第三,TQM软实践对企业绩效有积极影响。因此,创业指导可能隐含地中介TQM软实践与企业绩效之间的关系。本文帮助实践者理解创业指导如何确保TQM软实践的实施,以及创业指导如何影响企业绩效。原创性/价值据作者所知,本文提出了一种创新的方法,因为它是第一个研究创业支持与TQM软实践实施之间关系的研究,特别是创业指导与TQM软实践实施成功之间的关系。
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来源期刊
TQM Journal
TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)
CiteScore
9.10
自引率
0.00%
发文量
114
期刊介绍: Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.
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