The impact of commitment and climate strength on the relationship between trust and performance in cross-functional project teams: A moderated mediation analysis

IF 1.6 Q3 MANAGEMENT

Team Performance Management Pub Date : 2016-06-09 DOI:10.1108/TPM-02-2015-0011

M. Buvik, S. Tvedt

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引用次数: 21

Abstract

Purpose The purpose of this study is to shed more light on the complex relationship between trust and performance in the context of cross-functional project teams. This study presents a moderated mediation model that investigates the impact of team trust on team performance mediated by project commitment and moderated by climate strength (the consensus among team members on the level of trust). Design/methodology/approach To test the proposed model, data were collected from 179 project team members in 31 Norwegian construction project teams. Findings Results indicated that project commitment fully mediates the relationship between propensity and trustworthiness and team performance, while it partially mediates the relationship between cooperation and team performance. For monitoring, there results showed no mediation. The results yielded no support for the moderation effects of climate strength, suggesting that the mean-level approach to studying trust at the team level still is important. Research limitations/implications Cross-sectional survey data suffer from being unable to test causality and samples are relatively small. Future research should test the models on other samples and in combination with data other than self-report. Longitudinal and multilevel studies are also warranted. Practical implications The results suggest that trust has an impact on project commitment and both directly and indirectly on team performance. Interventions to develop a high trust climate in project teams can thus contribute to improved project performance. Originality/value This study offers new insight into the complex relationship between trust and performance and improves our understanding of trust in cross-functional project teams.

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承诺和气候强度对跨职能项目团队信任与绩效关系的影响:一个有调节的中介分析

本研究的目的是揭示跨职能项目团队背景下信任与绩效之间的复杂关系。本研究提出了一个有调节的中介模型，考察了团队信任对团队绩效的影响，该影响受项目承诺的调节，并受气候强度(团队成员之间对信任水平的共识)的调节。设计/方法/方法为了测试所提出的模型，从31个挪威建筑项目团队的179个项目团队成员中收集了数据。结果表明，项目承诺在倾向、诚信与团队绩效之间具有完全中介作用，在合作与团队绩效之间具有部分中介作用。对于监测，结果显示没有中介作用。研究结果不支持气候强度的调节作用，这表明在团队层面研究信任的平均水平方法仍然是重要的。研究局限/启示横断面调查数据无法检验因果关系，样本相对较小。未来的研究应该在其他样本上测试模型，并结合除自我报告以外的数据。纵向和多层次的研究也是必要的。研究结果表明，信任对项目承诺有影响，对团队绩效有直接和间接的影响。因此，在项目团队中建立高度信任氛围的干预措施有助于提高项目绩效。本研究为信任与绩效之间的复杂关系提供了新的见解，并提高了我们对跨职能项目团队信任的理解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Team Performance Management MANAGEMENT-

CiteScore

3.40

自引率

29.40%

发文量

期刊介绍： This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.