The emergence of a theoretical framework for gss facilitation: The dualities of e‐facilitation

Q2 Computer Science

Journal of Systems and Information Technology Pub Date : 2001-06-01 DOI:10.1108/13287260180000759

P. Yoong, Brent Gallupe

引用次数: 4

Abstract

Electronic meeting facilitation (e‐facilitation) continues to be a critical success factor in the use of information technology to support face‐to‐face collaborative work. Yet researchers and practitioners continue to struggle to understand the subtleties and difficulties in the application of meeting facilitation techniques in the ‘electronic’ context. To clarify that understanding, this paper develops a new theoretical framework that examines how technology interacts with human facilitator behavior in an electronic group meeting. This framework, The Dualities of E‐Facilitation, is composed of two dualities: the Duality of Computer and Human Interaction, and the Duality of Routine and Intuitive Actions. The framework emerged from an analysis of the e‐facilitation behaviors of newly trained face‐to‐face electronic meeting facilitators.

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gss促进的理论框架的出现:e -促进的二元性

电子会议促进(e - facilitation)仍然是利用信息技术支持面对面协作工作的关键成功因素。然而，研究人员和实践者仍在努力理解在“电子”环境中应用会议促进技术的微妙之处和困难。为了澄清这种理解，本文开发了一个新的理论框架，研究技术如何在电子小组会议中与人类促进者行为相互作用。这个框架，电子促进的二元性，由两个二元性组成:计算机和人类交互的二元性，以及常规和直觉行为的二元性。该框架来自对新培训的面对面电子会议促进者的电子促进行为的分析。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Systems and Information Technology Computer Science-Computer Science (all)

CiteScore

4.40

自引率

0.00%

发文量

期刊介绍： The Journal provides an avenue for scholarly work that researches systems thinking applications, information systems, electronic business, data analytics, information sciences, information management, business intelligence, and complex adaptive systems in the application domains of the business environment, health, the built environment, cultural settings, and the natural environment. Papers examine the wider implications of the systems or technology being researched. This means papers consider aspects such as social and organisational relevance, business value, cognitive implications, social implications, impact on individuals or community perspectives, and the development of solutions, rather than focusing solely on the technology. The Journal of Systems and Information Technology is open to a wide range of research methodologies and paper styles including case studies, surveys, experiments, review papers, design science, design thinking and both theoretical and methodological papers. The focus of the journal will be to publish work that fits into the following broad areas of research: Behavioural Information Systems and Human-Computer Interaction, Data Analytics, Data, Information and Security, E-Business, Intelligent Systems and Applications, Logistics and Supply Chain Management/Optimisation, Social Media Analysis, Technology Enhanced Learning.