User violence towards nursing professionals in mental health services and emergency units

IF 7.6 1区社会学 Q1 LAW

European Journal of Psychology Applied To Legal Context Pub Date : 2017-01-01 DOI:10.1016/j.ejpal.2016.06.002

Bartolomé Llor-Esteban , María Sánchez-Muñoz , José Antonio Ruiz-Hernández , José Antonio Jiménez-Barbero

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引用次数: 56

Abstract

Workplace violence is present in many work sectors, but in the area of mental health, nurses have a higher risk due to the close relationship they have with users. This study analyzed hostile user statements against nursing professionals of Mental Health Services and Emergency Units in Health Service (MHS) hospitals in Murcia, Spain, and determined the frequency of exposure to the different violent user behaviors. The study was carried out with a sample of 518 nursing professionals from four hospital services: Mental Health, Emergency Units, Medical Hospitalization, and Maternal-and-Child. The nursing staff of Mental Health and Emergency Units was the most exposed to violence. Non-physical violence was more frequent in Emergency Units, whereas physical violence was more frequent in Mental Health. Among the consequences of exposure to non-physical violence are workers’ emotional exhaustion and the presence of psychological distress.

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在精神卫生服务和急救单位对护理专业人员使用暴力

工作场所暴力在许多工作部门都存在，但在精神卫生领域，由于护士与使用者的密切关系，她们面临的风险更高。本研究分析了西班牙穆尔西亚卫生服务医院(MHS)精神卫生服务和急诊科对护理专业人员的敌意用户陈述，并确定了不同暴力用户行为的暴露频率。这项研究对来自四个医院服务部门的518名护理专业人员进行了抽样调查:精神卫生、急诊、医疗住院和妇幼。心理健康和急救部门的护理人员最容易受到暴力侵害。非身体暴力在急诊科更为常见，而身体暴力在精神科更为常见。遭受非身体暴力的后果包括工人的情绪疲惫和心理困扰。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

European Journal of Psychology Applied To Legal Context Multiple-

CiteScore

14.60

自引率

9.50%

发文量

审稿时长

12 weeks

期刊介绍： The European Journal of Psychology Applied to Legal Context, the official journal of the Sociedad Española de Psicología Jurídica y Forense [Spanish Society of Forensic Psychology] and the Asociación Iberoamericana de Justicia Terapéutica [Latin-American Association of Therapeutic Jurisprudence], publishes empirical articles and meta-analytic reviews of topics dealing with psychology and law (e.g., legal decision making, eyewitness). The journal is aimed at researchers, academics and professionals in Psychology, Law, Social Work, Forensic Sciences, Educators and, in general, people related with Social Sciences and the Law.