Self-perceived misattributed culpability or incompetence at work

IF 1.9 Q2 ETHICS

Asian Journal of Business Ethics Pub Date : 2021-04-30 DOI:10.1007/s13520-021-00124-z

Robin Stanley Snell, Almaz Man-kuen Chak, May Mei-ling Wong, Sandy Suk-kwan Hui

引用次数: 0

Abstract

Employees with self-perceived misattributed culpability or incompetence (SMCI) are on the receiving end of complaints, reprimands, or accusations which, from their perspective, incorrectly assume that that they have fallen short of required standards or outcomes. We analyzed an archive of 23 personal stories featuring SMCI, which had been provided by 16 Hong Kong Chinese employees. The stories indicated that the most severe impacts on employee morale had arisen from punitive and targeted feedback based on misrepresentations by superiors, who had engaged in blame deflection, politicking and manipulation, conflict and retaliation, and/or prejudice and stereotyping. We also identified organizational processes, such as soliciting and accepting voice and engaging in problem solving discussions that could attenuate any adverse emotional impact.

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自我认为的错误归因的罪责或工作中的无能

自认为有罪或不称职（SMCI）的员工会受到投诉、斥责或指控，从他们的角度来看，这些投诉、谴责或指控错误地认为他们没有达到要求的标准或结果。我们分析了由16名香港中国员工提供的23个SMCI个人故事档案。这些报道表明，对员工士气的最严重影响来自上级基于虚假陈述的惩罚性和有针对性的反馈，上级参与了指责转移、政治和操纵、冲突和报复以及/或偏见和成见。我们还确定了组织流程，如征求和接受意见，以及参与解决问题的讨论，这些流程可以减轻任何不利的情绪影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Asian Journal of Business Ethics ETHICS-

CiteScore

2.60

自引率

38.50%

发文量

期刊介绍： The Asian Journal of Business Ethics (AJBE) publishes original articles from a wide variety of methodological and disciplinary perspectives concerning ethical issues related to business in Asia, including East, Southeast and South-central Asia. Like its well-known sister publication Journal of Business Ethics, AJBE examines the moral dimensions of production, consumption, labour relations, and organizational behavior, while taking into account the unique societal and ethical perspectives of the Asian region. The term ''business'' is understood in a wide sense to include all systems involved in the exchange of goods and services, while ''ethics'' is understood as applying to all human action aimed at securing a good life. We believe that issues concerning corporate responsibility are within the scope of ethics broadly construed. Systems of production, consumption, marketing, advertising, social and economic accounting, labour relations, public relations and organizational behaviour will be analyzed from a moral or ethical point of view. The style and level of dialogue involve all who are interested in business ethics - the business community, universities, government agencies, non-government organizations and consumer groups.The AJBE viewpoint is especially relevant today, as global business initiatives bring eastern and western companies together in new and ever more complex patterns of cooperation and competition.