Exploring the Impact of a Hybrid Telehealth Program for Adults Living With Low Vision

Abstract

The University of Pittsburgh Medical Center Low Vision Occupational Therapy Department implemented a hybrid model of care that combined in-clinic care and telehealth services. Fifteen patients, aged 19 to 95 years, living with a variety of low-vision diagnoses used telehealth services and had access to a supplemental device lending library. This qualitative program evaluation describes the hybrid model, patient experiences with those services, and future steps. This program demonstrated a decrease in missed appointments and a general acceptance by those using these services.