Procedural specifics of resolving consumer disputes in individual civil court proceedings in the Czech Republic

Abstract

Summary The regulation of consumer protection in procedural law is largely up to the individual Member States of the European Union, which have procedural autonomy in these matters. In the area of individual judicial protection, there are two possible approaches to consumer protection. The first of these is not to introduce any regulation of procedural rules, as the general legal regulation of civil court proceedings seems to be fully sufficient to meet the above requirements. The other approach is to introduce special procedural rules for consumer protection. The Czech procedural regulation is based more on the first approach. The aim of this article is to evaluate whether the regulation set in this way provides the consumer with sufficient protection and meets the requirements of the right to judicial protection and a fair trial.