E-Government Information Systems (IS) Project Failure in Developing Countries: Lessons from the Literature

Joseph B. Nyansiro, J. Mtebe, M. Kissaka
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引用次数: 3

Abstract

E-government information systems (IS) projects experience numerous challenges that can lead to total or partial failure. The project failure factors have been identified and studied by numerous researchers, but the root causes of such failures are not well-articulated. In this study, literature on e-government IS project failures in developing-world contexts is reviewed through the application of qualitative meta-synthesis, design–reality gap analysis, and root cause analysis. In the process, 18 causal factors and 181 root causes are identified as responsible for e-government IS project failures. The most prevalent of the 18 causal factors are found to be inadequate system requirements engineering (with 22 root causes), inadequate project management (19 root causes), and missing or incomplete features (16 root causes). These findings can be of use to future researchers, policymakers, and practitioners seeking to identify methods of avoiding e-government IS failures, particularly in developing-world contexts.
发展中国家电子政务信息系统项目失败的经验教训
电子政府信息系统(IS)项目经历了许多挑战,这些挑战可能导致全部或部分失败。许多研究人员已经确定并研究了项目失败的因素,但这些失败的根本原因并没有很好地阐明。在本研究中,通过定性综合、设计-现实差距分析和根本原因分析的应用,回顾了发展中国家背景下电子政务IS项目失败的文献。在这一过程中,18个原因和181个根本原因被确定为电子政务信息系统项目失败的原因。在这18个原因中,最普遍的是系统需求工程不充分(有22个根本原因)、项目管理不充分(19个根源原因)和功能缺失或不完整(16个根源因素)。这些发现可供未来的研究人员、政策制定者和从业者使用,以确定避免电子政务信息系统失败的方法,特别是在发展中国家。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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