PAS stakeholders & activities to achieve alignment

Abstract

PAS consists of three main components; steps, stakeholders & activities, and mathematical models, as explained in chapter 4. In this chapter, the stakeholders & activities are the focal point (see Figure 6.1). By explaining the interactive design process in detail, the reader understands how the stakeholders perform the activities to achieve alignment between the organization and the corporate real estate portfolio. The stakeholders & activities are displayed in the left column of the flowchart in Figure 6.2. There, the stakeholders that are involved are divided in three types: the responsible management (RM), the stakeholders (S) and the facilitator and systems engineer (F & SE). They need to perform two types of activities: interviews and workshops. In the activity interviews, the stakeholders perform steps 1 to 4. In the activity workshops, the stakeholders perform step 5. They design an alternative corporate real estate portfolio and continue designing other alternatives until they mutually agree that the best possible alternative has been made. The activities are finished when, in the last interview, each stakeholder individually confirms the selection of the best alternative. The results of the three pilots have been discussed in chapter 5 including the final input the stakeholders have given in the interviews for steps 1 to 4. The best alternative the stakeholders have chosen in step 6 was also presented. This alternative was designed interactively and iteratively in the workshops in step 5. However, how the stakeholders have designed this alterative has not yet been explained. Since, interactively and iteratively designing alternatives in the mathematical models is a major component of PAS this design process is explained in this chapter. This chapter shows the interfaces that the stakeholders can use when designing alternatives including instructions on how to navigate the model. This chapter presents the pilots as follows: –– Pilot study 1: TU Delft’s food facilities in paragraph 6.1; –– Pilot study 2: TU Delft’s lecture halls in paragraph 6.2; –– Pilot study 3: Oracle’s office locations in paragraph; –– And the pilot study comparison and conclusion in paragraph 6.4. For each pilot study, in the first subparagraph, the design interfaces that the stakeholders have at their disposal, are explained. In the second subparagraph, the stakeholders workshop set up is discussed in which they use the interface to design alternatives. Lastly, in the third subparagraph, the iterative process is discussed. The iteration takes place between step 5 (designiWng alternatives) and step 1 to 4 (variables, curves, weights and constraints).