A Light at the End of the Tunnel: How the Right Workplace Structure Can Help Disrupt the Negative Impact of Abusive Supervision

IF 2.9 4区心理学 Q2 PSYCHOLOGY, APPLIED

Human Performance Pub Date : 2022-01-09 DOI:10.1080/08959285.2021.2023875

Manuela Priesemuth, Marshall Schminke, Bailey A. Bigelow, Marie S. Mitchell

引用次数: 6

Abstract

ABSTRACT Abusive supervision is costly for organizations because it promotes employee deviance. In this paper, we argue that workplace structure plays a critical role in determining the strength of the relationship between abuse and interpersonal deviance on part of victims. However, theory offers contrasting views of this effect. One view suggests that formalized structures provide clear direction and strict guidance on subordinates’ work behaviors, thereby mitigating deviant reactions to abusive supervision. In contrast, a second perspective postulates that formalized structures further burden employees, thereby heightening aggressive reactions to abuse. Results from Study 1 support the mitigating effect of structure. Study 2 replicates and extends these findings by showing that role ambiguity is the underlying psychological mechanism through which formalization lessens employee deviant responses to abuse.

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隧道尽头的曙光：正确的工作场所结构如何帮助打破滥用监督的负面影响

滥用监督对组织来说代价高昂，因为它会助长员工的越轨行为。在本文中，我们认为工作场所结构在决定受害者虐待和人际偏差之间关系的强度方面起着关键作用。然而，理论对这种影响提出了截然不同的观点。一种观点认为，形式化的结构为下属的工作行为提供了明确的方向和严格的指导，从而减轻了对滥用监督的异常反应。相反，第二种观点认为，形式化的结构会进一步加重员工的负担，从而加剧对虐待的攻击性反应。研究1的结果支持结构的缓解效果。研究2复制并扩展了这些发现，表明角色模糊是形式化减少员工对虐待的异常反应的潜在心理机制。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Human Performance PSYCHOLOGY, APPLIED-

CiteScore

4.30

自引率

0.00%

发文量

期刊介绍： Human Performance publishes research investigating the nature and role of performance in the workplace and in organizational settings and offers a rich variety of information going beyond the study of traditional job behavior. Dedicated to presenting original research, theory, and measurement methods, the journal investigates individual, team, and firm level performance factors that influence work and organizational effectiveness. Human Performance is a respected forum for behavioral scientists interested in variables that motivate and promote high-level human performance, particularly in organizational and occupational settings. The journal seeks to identify and stimulate relevant research, communication, and theory concerning human capabilities and effectiveness. It serves as a valuable intellectual link between such disciplines as industrial-organizational psychology, individual differences, work physiology, organizational behavior, human resource management, and human factors.