Work Centered Classification as Communication: Representing a Central Bank’s Mission with the Library Classification

IF 0.6 4区 管理学 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
Songphan Choemprayong, Chiraporn Siridhara
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引用次数: 0

Abstract

For a special library serving its parent organization, the design and use of classification schemes primarily need to support work activities. However, when the Prince Vivadhanajaya Library at the Bank of Thailand decided to open its doors to the public in 2018, the redesign of classification that serves both internal staff work and the public interest became a challenging task. We designed a classification scheme by integrating work centered classification design approach, classification as communication framework and the service design approach. The design process included developing empathy, ideation and implementation and evaluation. As a result, the new classification scheme, including seven main classes and thirty-seven level-one subclasses and twenty-two level-two subclasses, was primarily based on the organization’s strategic plans, mapping with JEL Classification Codes, Library of Congress Classification (LCC) and Library of Congress Subject Headings (LCSH). The classification scheme also includes geographical code, author cutter number, publication year, volume number and copy number. Follow up interviews with twenty-three participants were conducted two years later to evaluate user experience as well as the staff’s opinion of the new classification scheme. The feedback addressed favorable outcomes and challenges to be used for the next iteration of the library service design process.
以工作为中心的分类作为交流:用图书馆分类代表中央银行的使命
对于为其上级组织服务的特殊图书馆,分类方案的设计和使用主要需要支持工作活动。然而,当泰国银行Vivadanajaya王子图书馆于2018年决定向公众开放时,重新设计既服务于内部员工工作又服务于公众利益的分类成为一项具有挑战性的任务。我们将以工作为中心的分类设计方法、分类作为通信框架和服务设计方法相结合,设计了一个分类方案。设计过程包括培养同理心、构思、实施和评估。因此,新的分类方案,包括7个主要类别、37个一级子类别和22个二级子类别,主要基于该组织的战略计划,与JEL分类代码、美国国会图书馆分类和美国国会图书馆主题标题进行了映射。分类方案还包括地理代码、作者切割机编号、出版年份、卷号和副本编号。两年后,对23名参与者进行了后续访谈,以评估用户体验以及工作人员对新分类方案的意见。反馈意见解决了图书馆服务设计过程的下一次迭代所面临的有利结果和挑战。
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来源期刊
Knowledge Organization
Knowledge Organization INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
1.40
自引率
28.60%
发文量
7
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