In the same boat

IF 0.9 4区心理学 Q3 COMMUNICATION

Interaction Studies Pub Date : 2021-12-31 DOI:10.1075/is.00013.fis

K. Fischer, L. Jensen, Nadine Zitzmann

引用次数: 0

Abstract

In this paper, we analyze what effects indicators of a shared situation have on a speaker’s persuasiveness by investigating how a robot’s advice is received when it indicates that it is sharing the situational context with its user. In our experiment, 80 participants interacted with a robot that referred to aspects of the shared context: Face tracking indicated that the robot saw the participant, incremental feedback suggested that the robot was following their actions, and comments about, and gestures towards, the shared physical situation and linguistic references to the dialog history indicated to participants that the robot had learned from the interaction and perceived its surroundings. The results show that especially the linguistic and gestural references to the shared context have a significant influence on participants’ compliance with the robot’s suggestions. Thus, indicating that it is ‘in the same boat’ with the user, i.e. that it is sharing the situational context, increases a robot’s persuasiveness during advice giving.

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同舟共济

在本文中，我们通过调查机器人的建议在表明与用户共享情境时是如何被接受的，来分析共享情境的指标对说话者的说服力有什么影响。在我们的实验中，80名参与者与一个机器人互动，该机器人涉及共享上下文的各个方面：面部跟踪表明机器人看到了参与者，增量反馈表明机器人在跟踪他们的动作，以及对他们的评论和手势，共享的身体状况和对话历史的语言参考向参与者表明，机器人已经从互动中学习并感知了周围环境。结果表明，尤其是对共享上下文的语言和手势引用对参与者遵守机器人建议的程度有显著影响。因此，表明它与用户“在同一条船上”，即它正在共享情境背景，可以提高机器人在提供建议时的说服力。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Interaction Studies Multiple-

CiteScore

3.30

自引率

6.70%

发文量

期刊介绍： This international peer-reviewed journal aims to advance knowledge in the growing and strongly interdisciplinary area of Interaction Studies in biological and artificial systems. Understanding social behaviour and communication in biological and artificial systems requires knowledge of evolutionary, developmental and neurobiological aspects of social behaviour and communication; the embodied nature of interactions; origins and characteristics of social and narrative intelligence; perception, action and communication in the context of dynamic and social environments; social learning.